Why pre-order?
As an independent fashion brand that promotes sustainable, ethically produced high-quality clothing, our pieces are made-to-order in the USA, so each item that is ordered is cut and sewn only when you place your pre-order. Not only does this limit the amount of excess inventory (which can have devastating effects on the environment and on new brands like us), but it also ensures each garment is of the highest quality as quality control is done start-to-finish. Read our blog post detailing the complete pre-order process.
Payments
Pre-orders will be charged the full amount of the order total at the time of order placement through Stripe, our trusted and secured transaction processor, or pay in 4 low installments through Afterpay. Once the pre-ordered item becomes available, you will be notified via email, and your order will be processed and arranged for shipment. Please allow 4-6 weeks to receive your order.
10% for Climate Action
Through Stripe, 10% of our revenue is automatically allocated towards climate action by helping to remove co2 emissions from our planet’s atmosphere. This is another small step in our pledge to help fight the climate crisis and flatten the curve on the environmental impact of the global fashion industry. Click here to view a full report.
Order Cancellations
You may cancel your pre-order for any reason up to 5 business days after your initial order date and you will be refunded the order deposit in the method of payment originally used at the time of your order. After 5 business days, cancellations are not accepted. Click here to review our Return/Exchange Policy.
†Due to the nature of production and demand for certain styles as well as global supply chain delays, some orders may arrive in 6-8 weeks. We’ll notify you via email if your order will be delayed.
Questions? Please contact us at customerservice@bryanvanhaughton.com!